Terms of Service

1. Acceptance of Terms

By accessing and using Unison ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.

These Terms of Service apply to all users of the Service, including without limitation users who are browsers, customers, merchants, and contributors of content.

2. Description of Service

Unison is an email marketing platform that provides:

• Contact management and list segmentation
• Email campaign creation and broadcasting
• Scheduled email sends
• Campaign analytics and tracking
• AI-powered email assistance
• Multi-provider email delivery integration

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To access certain features of the Service, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Email Sending and Compliance

When using our email services, you agree to:

• Only send emails to recipients who have given valid consent
• Include accurate sender information and a valid physical address
• Honor unsubscribe requests promptly (within 10 business days)
• Not send emails containing misleading subject lines or headers
• Not purchase, rent, or harvest email addresses
• Not send emails promoting illegal products or services

We reserve the right to suspend or terminate accounts that violate these email sending policies or generate excessive spam complaints or bounces.

5. Prohibited Uses

You may not use the Service for any unlawful purpose or to:

• Send spam, phishing emails, or malicious content
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit viruses or other harmful code
• Collect user data without consent
• Impersonate others or misrepresent your affiliation
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to the Service

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Unison and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit, post, or display through the Service. By submitting content, you grant us a worldwide, non-exclusive license to use, reproduce, and display such content for the purpose of providing the Service.

7. Payment Terms

Some aspects of the Service may be offered on a subscription basis. By subscribing:

• You agree to pay all fees associated with your subscription plan
• Fees are billed in advance on a monthly or annual basis
• You authorize us to charge your payment method automatically
• Refunds are handled according to our refund policy

We reserve the right to change subscription fees upon reasonable notice.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms of Service
• Violation of email sending policies
• Fraudulent or illegal activity
• Non-payment of fees

Upon termination, your right to use the Service will immediately cease. You may export your data before termination where technically feasible.

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10. Limitation of Liability

In no event shall Unison, its directors, employees, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of (or inability to use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new terms.

12. Contact Us